01
Guest-ready is the standard
Beds, bathrooms, kitchens, appliances, furniture, linens, supplies, outdoor areas and hot tubs are cleaned and checked to a guest-ready standard, using hospital-grade products.
Cleaning & turnover operations
The hours between guests matter most.
We use that window to clean, reset, inspect, document, restock and verify the property for the next arrival. Our own crew, trained to our standard, never subcontracted.
Inside a SmartStay turnover
Six stages. One standard. Every time.
A turnover is not just housekeeping. It is the property's reset and inspection point. Tap through each stage.
Guest leaves
The clock starts.
The hours between guests are the most important window in a vacation rental. The moment a guest checks out, the reset begins.
- Door code changed for the next guest
- Thermostat moved to turnover mode
- Team notified with the arrival time
Strip & sort
Linens, trash, dishes.
Beds are stripped, linens bagged, dishes run, trash removed. Anything left behind is logged.
- Linens out, fresh sets staged
- Lost-and-found logged with photos
- Trash and recycling cleared
If you can see it, clean it
Hospital-grade products.
Kitchens, baths, floors, furniture, decks and the hot tub, cleaned to a written standard using hospital-grade products.
- Room-by-room checklist
- Hot tub cleaned and balanced
- Outdoor areas reset
Look deeper
Damage and wear.
The turnover is also an inspection. Cleaners look for damage, wear, safety issues and anything that needs a repair.
- Damage photographed
- Safety items checked
- Repairs sent straight to maintenance
Supplies & amenities
Nothing runs out.
Supplies and guest amenities are counted and restocked so the next guest never finds an empty roll or a missing pod.
- Inventory counted
- Consumables restocked
- Low items flagged for the next run
Verified
Photo-documented.
Completed rooms, appliances, amenities and the hot tub are photographed. The property is verified guest-ready before arrival.
- Photo record saved
- Arrival temperature set
- Ready status sent to management
Our cleaning philosophy
“If you can see it, clean it.”
The cornerstone of how we train. From the obvious areas to the often-missed corners, every visible space is spotless.
02
Defined, documented standards
Completed rooms, appliances, amenities, outdoor areas, hot tubs, supplies and inspection points are photographed to verify quality and support continuous improvement.
03
Audits & training
Regular audits and ongoing training keep the team current and consistent. Customized cleaning plans fit each property, from a cozy studio to a large estate.
Cleaning + inspection + maintenance
This is where the SmartStay model is different.
One local operating system connects the information, so nothing found during a turnover gets lost.
- A cleaner discovers the issueDuring the turnover, with photos.
- An inspection verifies itSeverity and guest impact are judged on site.
- Maintenance resolves itThe right technician is scheduled and the fix is confirmed.
- The owner is informed and the next guest benefitsManagement communicates material issues. The stay stays on track.
Our own crew
Align your cabin with our standard.
Tell us about the property and its turnover schedule. We will structure upkeep and cleaning around your bookings.
Request Cleaning Service