FLEXIBLE MANAGEMENT

Professional Support Without Giving Up Control.

SmartStay Co-Hosting is designed for owners who still want meaningful involvement in their rental but no longer want to carry every operational responsibility themselves. You keep the level of control that matters to you. We take responsibility for the areas where professional support creates the most value.

CO-HOSTING SHOULD BE A DEFINED PARTNERSHIP

Co-hosting works best when responsibilities are clear. It should never be: “I thought you were handling that.” Our co-hosting relationship defines who owns each part of the operation before the first reservation arrives.

SMARTSTAY CAN HANDLE

Depending on your agreement: Listing optimization, dynamic pricing, calendar management, channel support, guest communication, check-in information, guest issue triage, review management, cleaning coordination, local inspections, maintenance coordination, direct-booking strategy, and performance review

THE OWNER CAN RETAIN

Keep the Control You Want.

Ownership of primary accounts
Banking relationships
Selected vendor relationships
Financial control
Approval thresholds
Personal use scheduling
Direct involvement in strategic decisions
Responsibilities the owner prefers to keep

CO-HOSTING IS NOT WATERED-DOWN PROPERTY MANAGEMENT

It is a different allocation of responsibilities. The standards in the areas SmartStay manages remain professional.

THE EXPERIENCED OWNER

You know the property and understand the business but want someone else handling communication, pricing, and local execution.

THE HANDS-ON OWNER

You enjoy being involved but need a dependable local operating partner.

THE REMOTE OWNER

You can handle parts of the business online but need somebody physically available in the Smoky Mountains.

THE OWNER TRANSITIONING TO PROFESSIONAL MANAGEMENT

Co-hosting can provide an intermediate operating structure without immediately giving up every part of the business.

LOCAL SUPPORT CHANGES EVERYTHING

Keep the Control You Want. Get Help Where You Need It.

Remote hosting works until somebody has to physically solve a problem. A door will not unlock. A television will not work. A guest cannot locate something. A cleaner discovers damage. A pipe starts leaking. The hot tub needs attention. That is when having a real local operation becomes valuable.