Property Review
Cabin at sunset in the mountains
Flexible management

Professional support without giving up control.

For owners who still want real involvement in their rental but no longer want to carry every task. You keep the control that matters to you. We take the parts where professional help adds the most.

Co-hosting should be a defined partnership

Never “I thought you were handling that.”

Co-hosting works when responsibilities are clear. We agree on who owns each part of the operation before the first reservation arrives.

SmartStay can handle

The work, done professionally

Depending on your agreement:

  • Listing optimization and dynamic pricing
  • Calendar management and channel support
  • Guest communication and check-in information
  • Guest issue triage and review management
  • Cleaning coordination and local inspections
  • Maintenance coordination
  • Direct-booking strategy and performance review
You can keep

The control you want

Your call, written down:

  • Ownership of the primary accounts
  • Banking relationships and financial control
  • Selected vendor relationships
  • Approval thresholds
  • Personal-use scheduling
  • Direct involvement in strategic decisions
  • Any responsibility you prefer to keep

Co-hosting is not watered-down management. It is a different split of responsibilities, with professional standards in every area we run.

Who it is for

Four kinds of owners co-host with us.

Owner type

The experienced owner

You know the property and the business, but want someone else on communication, pricing and local execution.

Owner type

The hands-on owner

You enjoy being involved but need a dependable local operating partner.

Owner type

The remote owner

You can handle parts of the business online but need someone physically in the Smoky Mountains.

Owner type

The owner in transition

A step toward professional management without giving up every part of the business at once.

Local support changes everything

Remote hosting works until somebody has to physically solve a problem.

  1. A door will not unlockSomeone local can be there, not just send a code.
  2. The TV or Wi-Fi is downA guest gets help in person, not a troubleshooting guide.
  3. A cleaner finds damageIt is documented, reported and routed to a repair.
  4. A pipe starts leaking or the hot tub failsOur team responds, coordinates the fix and keeps the next stay on track.
Co-hosting

Keep the control you want. Get help where you need it.

Tell us how you run the property today and what you want off your plate.

Discuss Co-Hosting